SUPPORT

梦境解语技术支持

1.0.0 (Build 1) · iOS 16.0+ · iPhone

先从这里解决常见问题。

如问题仍未解决,请把 iPhone/iPad 型号、iOS 版本、App 版本和复现步骤写清楚。请勿发送密码、证件、账户资料或不必要的敏感内容。

发送支持邮件
解读内容来自哪里?

内容由设备端内置模板生成,用于自我反思,不是医疗或心理诊断。

语音录入不可用怎么办?

在 iOS 设置中检查麦克风与语音识别权限;也可直接使用键盘,核心功能不受影响。

声景锁屏后停止?

先在 App 内开始播放,确认系统未开启静音限制;电话、Siri 或其他音频 App 可能暂时中断播放。

如何删除所有记录?

在“我的/设置”中使用一键删除。操作不可恢复,请先确认。

使用边界

本 App 是自我反思与放松工具,不提供医疗、心理、健康诊断或治疗建议。遇到紧急危险或自伤风险,请立即联系当地紧急服务和可信任的人。

ENGLISH SUPPORT

Lucid Mind Support

Include your device model, iOS version, app version, and exact steps. Do not send passwords, identity documents, account details, or unnecessary sensitive information.

Email support
Where do readings come from?

They are produced by an on-device template engine for self-reflection. They are not medical or psychological diagnosis.

Voice dictation is unavailable

Check microphone and speech-recognition permissions in iOS Settings. Keyboard input remains fully available.

Audio stops on the Lock Screen

Start playback before locking. Calls, Siri, or another audio app may temporarily interrupt playback.

Scope

This app is for self-reflection and relaxation. It does not provide medical, psychological, health, diagnostic, or treatment advice. In an emergency or self-harm crisis, contact local emergency services and a trusted person immediately.