SUPPORT

股市速看技术支持

1.4.0 (Build 1) · iOS 16.0+ · iPhone

先从这里解决常见问题。

如问题仍未解决,请把 iPhone/iPad 型号、iOS 版本、App 版本和复现步骤写清楚。请勿发送密码、证件、账户资料或不必要的敏感内容。

发送支持邮件
行情是实时的吗?

不同市场和数据源可能延迟。页面会显示数据状态和时间;缓存、延迟或模拟数据不会冒充实时数据。

预警为什么未触发?

预警只使用当次拉取且在有效期内的网络行情。请检查通知权限并打开 App 刷新。

模拟盘会使用真钱吗?

不会。模拟盘和复盘账户只使用虚拟资金,不连接券商,不提供开户或真实交易入口。

数据如何删除或导出?

自选、预警和模拟记录可在对应页面删除;记账明细支持 CSV 分享。

使用边界

行情、指标、模拟盘和复盘内容仅供信息展示与学习,不构成投资建议、荐股或收益承诺。股市有风险,投资需谨慎。

ENGLISH SUPPORT

StockNow Support

Include your device model, iOS version, app version, and exact steps. Do not send passwords, identity documents, account details, or unnecessary sensitive information.

Email support
Is market data real-time?

Availability and delay vary by market and provider. The app shows data state and time; cached, delayed, or simulated data is labeled.

Why did an alert not fire?

Alerts use only a fresh network quote from the current refresh. Check notification permission and open the app to refresh.

Does paper trading use real money?

No. Paper trading and replay use virtual funds, do not connect to a broker, and cannot place real orders.

Scope

Quotes, indicators, paper trading, and replay are for information and education only. They are not investment advice, stock recommendations, or a promise of returns.